The Public Sector
The Internet created a digital revolution which has changed our consumption habits and our daily lives.
Everything is quickly accessible and all sectors are affected by this revolution. Users are more demanding because they have access to information and services in a few clicks.
As a public sector player, your organization has a central place in the daily life of citizens. You should reinvent yourself every day to keep up with digital progress. You have to provide reliable and up-to-date information to the public, just like private sector companies. Your objectives are to improve understanding, increase commitment, optimize budgets, and modernize public spaces.
A simple, fast and local service
Citizens’ expectations are clear: they want a simple, fast and local service.
Public authorities and services need to rethink their entire activity by integrating new digital levers to meet these expectations.
This digitalization process must lead to the introduction of new online services, thus defining this new administration as an “e-administration“.
Citizens and businesses can now interact directly online with different public administration contacts.
The following services are already available online for individuals: requesting a birth certificate, registering for school, paying for extracurricular services, registering on electoral lists, changing your address, etc.
Companies are not left out! They can register online with the commercial court, declare their turnover, pay their taxes online… This digitalization process makes things easier, simpler and more productive with less travel.
Nevertheless, these services are only effective if the data recorded beforehand is correct.
As you know, the consequences for a private individual whose postal address or email address is incorrect are invoices or declaration documents that cause delays in payment and penalties. Without going that far, the user experience is the same as for citizens who are not informed about what your organization is doing for them!
The issue is the same for companies: obsolete contact information has major consequences for the company and for the public administration.
The solution: Data Quality Management tools
Combine your digitalization process with Data Quality Management tools.
Our solutions to check, validate and automatically enrich data will allow you to:
- Make it easier to register to your services by reducing the number of steps
- Confirm information in real time
- Check the veracity of the recorded information
- Expand your company's data