Public sector
The rise of the Internet has led to a digital revolution that has changed the way we consume and live.
All sectors are affected by this revolution, with everything now accessible more quickly and easily. Users are becoming more demanding and even impatient, as they can access information and services in just a few clicks.
As a player in the public sector, your organization plays a central role in the daily lives of citizens, and must reinvent itself every day to keep pace with digital advances. Just as much as private-sector companies, if not more so, you need to ensure that your fellow citizens' contact details are reliable and up to date. Understanding, increasing commitment, optimizing budgets and modernizing public spaces are just some of the objectives to be met.
Simple, fast, local service
Citizens' expectations are clear: simple, fast, local service.
Administrations and public services need to rethink their entire activity by integrating new digital levers to meet these expectations. This digitalization should lead to the introduction of new online services, defining this new administration as " e-administration ".
Citizens and businesses alike can now interact directly online with the various public administration contacts.
The following services are already available to private individuals : birth certificate applications, school enrolments, payment for after-school services, electoral roll registration, change of address, etc.
Businesses are not left out: they can register online with the commercial court, declare their sales, pay their taxes online... This digitalization brings them comfort, simplicity and optimizes their productivity with less travel.
However, all these services are only effective if the data recorded beforehand is correct.
You know the consequences for a private individual whose postal address or email address is incorrect, as many invoices or declaration documents result in late payment and agios. Without going that far, in terms of user experience, you're also talking about citizens who don't receive information about what your organization is doing for them!
On the corporate side, the subject is identical: obsolete contact details have major consequences for society and for public administration.
The solution: Data Quality Management tools
So you need to combine your digitization with Data Quality Management tools. Our verification, validation and automatic enrichment solutions will enable you to :
- Simplify and facilitate registration with your services by reducing the number of steps involved
- Validate information in real time
- Check the accuracy of the information recorded
- Enriching company data
